We are one of Australia's leading handbag labels located in Alexandria Sydney, currently looking to grow our team with people who share the same energy and enthusiasm for our brand.
We are looking for a talented, hardworking and fun individual who understands that always delivering an amazing customer experience is essential for building a great company.
• Engaging with our customers over email and phone in the most friendly, fun and supportive ways possible.
Assist customers with their queries and issues related to their online orders.
• Working with our freight forwarders to track and manage our orders.
The successful candidate will have:
• Strong written and verbal communication skills -
• The ability to turn negative customer sentiment into a positive interaction through patience, diligence and genuine desire to help
• The ability to multi task and manage multiple ongoing dialogues with different customers without any mix-ups
• An interest in fashion and style
• Experience in customer service
• 1-2 years experience in a similar role
How to apply
If you feel you have the skills and experience needed to succeed in this role, we would love to hear from you.
Please email us your CV at: firstname.lastname@example.org